FREQUENTLY ASKED QUESTIONS

The most obvious signs that your AC isn’t working is that the air temperature in your property isn’t cooling. If you feel warm air coming from vents or if you wake up sweating in the night it’s very likely that something isn’t right with your AC system. Also strange noises and loud fans could also indicate that something within the system is faulty.

We are commonly asked this question; however, there is not an easy answer. Once a project begins, you will be in constant communication with us. We do a lot of work by email and phone since it is an incredibly efficient form of communication, and allows quicker turn-around time. Typically, we send project plans, product selections, and bounce ideas off of each other by email. We will also have periodic conference calls. Often times, about once or twice during a project, a designer will come to your project site and review the project. It is amazing how much can be accomplished in an hour on-site meeting.

Yes, we can! We believe that wall color (and lighting) is one of the most important aspects of a beautiful space; however, picking paint colors is a task that is more difficult than many would like to admit. During the paint selection process, a designer from our team will arrive at your home for an intense paint selection session that typically lasts 1 – 2 hours. At the end of the meeting, you will have a list of all of the paint colors, sheen, and surfaces that we think would look great in your home. We work with all of the major brands of paints, so you can either hire a painter to perform the actual painting, or roll up your sleeves and do it yourself.

One of the company’s best attributes is that you get the entire design team to work on your project. For all projects, you will have one lead designer who is your main point of contact; however, all team members are involved in the final design of your project, leading to a more creative solution with faster turn-around times.

Typically we do not go store-to-store to shop for individual pieces. Shopping for furniture in person greatly reduces the number of pieces available to you, it takes much longer to travel between stores, and many times the piece you want may not be on the showroom floor anyways. To recreate the shopping experience at home, we try to gather as many photos, specifications, and product samples as possible to help you make an informed decision. All of this information is presented in our design sheets. If you are not comfortable ordering the bulk of your furniture from a printed catalog image and absolutely must see and touch most of furniture before buying it, let us know at the initial consultation and we will be sure to budget more time in our estimates to allow for in-person shopping.